Returns

Please select the products carefully 64 Candles & Co do not offer refund or exchanges.

Exchanges (if Applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at 64candlesandco@gmail.com

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and have issued you with a refund.

Incorrect Order

If you have received incorrect order, we’ll send out the correct product and pay your return shipping cost for the incorrect item.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable for returns however for damaged items we will refund your original delivery costs.

To return your product, you should mail your product to:

64CandlesandCo 24 Tutere Road, Papatoetoe, Auckland-2025

Order Processing time

All Orders are processed within 1-2 working days.

Wholesale Enquiries

Please allow us minimum 2-3 weeks to process large orders.